pcv88's Privacy Policy & Your Rights

pcv88 operates a trusted online entertainment and betting platform for users in Bangladesh. We believe that protecting your personal information is one of our highest responsibilities. This privacy policy explains what types of data we collect, why we collect it, how we use it, and what rights you have over your information.

We use SSL encryption and modern security technology to keep your information safe. Your data is never sold or misused at pcv88.

1.1 Registration & Account Information

When you open an account or log in to pcv88, we may collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address (for communication)
• Username and encrypted password
• Copies of documents required for identity verification (such as a national ID card)

---

1.2 Financial Transaction Information

For secure payment processing, we collect:

• bKash, Nagad, or Rocket account numbers (for transaction verification)
• Deposit and withdrawal amounts and dates
• Transaction reference numbers and status

Note: We do not store any full payment card numbers.

---

1.3 Technical & Device Information

Information collected automatically to improve site services:

• IP address and geographic location (approximate only)
• Browser type and version
• Device type (mobile, tablet, or desktop)
• Operating system
• Page visit times, session duration, and navigation patterns
• Referral URL (the site you came from)

---

1.4 Gaming Activity Information

To improve your gaming experience and implement responsible gaming policies:

• Game history, bet amounts, and results
• Session duration and break information
• Self-exclusion or limit-setting requests

pcv88 uses collected information only for the following legitimate purposes:

2.1 Service Delivery & Operations

• To create, verify, and manage your account
• To process deposit and withdrawal transactions
• To manage bonuses and promotions
• To keep gaming services running without interruption

2.2 Customer Service & Communication

• To respond to your support requests
• To send important account-related notifications
• To send transaction confirmations and receipts

2.3 Security & Fraud Prevention

• To detect and prevent unauthorized access to accounts
• To prevent money laundering and fraudulent activity
• To verify user identity

2.4 Ensuring Responsible Gaming

• To monitor excessive gaming behavior and issue warnings
• To enforce limits you have set
• To implement self-exclusion requests

2.5 Service Improvement

• To improve website performance and user experience
• To diagnose and resolve technical issues
• To plan and test new services

The pcv88 website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser.

3.1 Essential Cookies

These cookies are essential for the core functionality of the website. Without them, most site services will not work. They include login session cookies, security tokens, and cookies that save user preferences.

3.2 Functional Cookies

These cookies remember your preferences and settings, such as language preference and game settings. Disabling them may mean some features are unavailable.

3.3 Analytics Cookies

These cookies help us understand how users are using our site. The data is collected anonymously and is used only for site improvement.

pcv88 does not sell or rent your personal information. However, in certain situations, limited information sharing may take place:

4.1 Service Provider Partners

We work with providers of payment processing, technology infrastructure, and game services. These partners are only given the information they need to carry out their specific tasks. They are required to comply with our privacy policy.

4.2 Legal Obligations

We may provide necessary information in response to court orders, valid requests from law enforcement agencies, or legal obligations. In such cases, we always provide only the minimum information required.

4.3 Business Transfers

In the event of a business merger or acquisition, user information may be part of the transferred assets. In such cases, we will notify users in advance.

4.4 Your Consent

Outside the three situations above, we do not share your information with any third party without your explicit consent.

pcv88 follows industry-standard technologies and practices to protect your information:

5.1 Encryption Technology

Our website uses SSL (Secure Socket Layer) encryption. This keeps all data exchanged between your browser and our servers encrypted. Sensitive stored data such as passwords is protected with strong hashing algorithms.

5.2 Access Controls

Access to your information is granted only to authorized staff who need it for their work. All access is logged and reviewed regularly.

5.3 Security Monitoring

Our systems are under 24-hour security monitoring. Any unusual activity is automatically detected and acted upon immediately.

5.4 Data Retention Limits

We retain your information only for as long as necessary. After an account is closed, information required to meet legal obligations is kept for a set period, then securely deleted.

As a pcv88 user, you have the following rights over your own information:

6.1 Right of Access

You can find out at any time what information we hold about you. Contact our support team to do so.

6.2 Right to Rectification

If any of your information is incorrect, you can request a correction. A correction will be made after the necessary documentation is provided.

6.3 Right to Erasure

After closing your account, you can request deletion of information that is not subject to legal obligations. However, if there are ongoing legal proceedings or financial obligations, not all information may be deletable immediately.

6.4 Right to Restriction

In certain situations, you can ask us to limit how your information is used. We will evaluate your request and let you know our decision.

6.5 Right to Portability

You can request to receive your own information in a structured format.

6.6 Right to Object

You can object to marketing communications or certain types of data processing. We will act on your request as quickly as possible after receiving it.

pcv88 strictly provides services only to those aged 21 or older. We do not intentionally collect any personal information from minors.

If we become aware that someone under the age of 21 is using our services, that account will be closed immediately and the related information will be deleted. Any deposited funds will be handled in accordance with applicable rules.

If you believe a minor is using our platform, please contact us.

The pcv88 platform works with third-party game providers to deliver gaming services. These providers have their own privacy policies.

While playing games on our platform, some technical information may be transferred to the game provider's servers. The use of that information is governed by the relevant provider's policy.

For payment services, the privacy policies of bKash, Nagad, and Rocket apply. When completing a transaction, you are interacting directly with that mobile financial service provider.

pcv88 reserves the right to change or update this privacy policy for service improvements, legal changes, or business needs.

For significant changes, we will:

• Send a notification to your registered mobile number or email
• Clearly announce the changes on the website
• Update the "Last Updated" date at the top of the page

Updated policies take effect from the date of publication. Continued use of the site after changes are made will be considered acceptance of the new policy. If you object to the new policy, please contact us.